CB Insights

CB Insights

Industry
Venture Capital
Use Case
OperationsContent GenerationInnovationResearchAutomationSalesPersonalizationRecommendations
Technology
ChatGPTGenerative AI
Date
August 21, 2024

CB Insights Revolutionizes Market Intelligence with AI Powered Analytics

image

CB Insights is revolutionizing the tech market intelligence landscape by strategically integrating advanced AI technologies into its core operations. This pioneering approach has dramatically enhanced CB Insights' ability to deliver cutting-edge, real-time insights on private companies and emerging tech trends. By leveraging AI, CB Insights is not just analyzing data; it's transforming raw information into actionable intelligence at unprecedented speeds and scales. This innovative use of artificial intelligence sets CB Insights apart, enabling it to provide its customers with unparalleled market foresight and competitive advantage in the rapidly evolving tech sector.

Executive Summary

  • CB Insights' Cross-functional AI Tiger Team spearheads AI innovation across the organization, driving transformative change.
  • Revolutionary AI tools slash content creation time from four days to under one hour, dramatically boosting productivity.
  • An intelligent Slackbot delivers instant, personalized market research, revolutionizing customer support efficiency.
  • Cutting-edge AI-driven features are redefining how customers access and interpret market data, setting new industry standards.

Problem CB Insights embraces AI integration with a strategic, collaborative approach, unleashing internal talent and fostering cross-departmental innovation. Recognizing untapped AI expertise throughout the company, CB Insights formed an elite "Tiger Team" to demolish silos and propel company-wide AI initiatives. This powerhouse team operates across three critical workstreams—content creation, research, and sales automation—each laser-focused on leveraging AI to solve high-impact challenges.

The company champions internal education and adoption through dynamic initiatives like Hack Days and Lunch and Learns. These engaging programs inspire employees at all levels to dive into AI technologies, cultivating a culture of relentless innovation and continuous learning.

Solution kkhsh CB Insights' AI implementation is a tour de force, targeting both internal processes and customer-facing products. The company orchestrated a radical transformation of its content creation process, harnessing ChatGPT (GPT-4) to distill long-form research briefs into concise scripts, slashing production time from four days to under one hour. Cutting-edge tools like WellSaid Labs and Jitter were seamlessly integrated to generate lifelike voiceovers and videos, further streamlining content creation.

CB Insights also unleashed a powerful Slackbot to supercharge customer support, delivering relevant market and competitor research in mere seconds. This intelligent bot provides tailored recommendations, amplifying the relevance and impact of insights delivered to customers. The sales team harnesses the Slackbot's capabilities to match research content with potential customers, optimizing the sales process with unprecedented precision.

Impact CB Insights' AI initiatives have yielded game-changing results across the business. Efficiency gains are nothing short of spectacular, with the content creation process becoming over 90% faster, enabling the team to produce more high-quality content in record time and skyrocket customer engagement.

The revolutionary Slackbot has transformed customer support, delivering lightning-fast insights and dramatically increasing customer satisfaction. By automating repetitive tasks like market analysis and competitor tracking, CB Insights empowers its teams to focus on strategic decision-making, exponentially scaling their impact across the organization.

Change Management CB Insights tackled the challenge of fostering cross-functional collaboration head-on, orchestrating seamless coordination among diverse teams with different priorities and workflows. The company also conquered data quality and consistency hurdles, ensuring AI-driven insights are founded on impeccable, reliable data.

To drive widespread adoption of AI tools, CB Insights engineered a cultural shift within the organization. The company adeptly addressed resistance to change, ensuring all employees embraced and mastered the new technologies with confidence.

Roadmap CB Insights is poised to expand its AI dominance across the organization. The Tiger Team's resounding success has paved the way for groundbreaking cross-functional collaborations. The company is exploring revolutionary AI-powered product features that promise to deliver even deeper, more actionable insights to its customers. CB Insights is committed to enhancing its AI-driven content creation and customer insight tools, making them more intuitive and powerful than ever before, cementing its position as an industry leader in AI-powered market intelligence.

Publications:

Cbinsights.com

How CB Insights uses AI